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alhosnapp

FAQs

FAQs


Yes, incorrect doses added by the ICA can be deleted by the users. To delete an incorrect dose follow the steps below:

  • Open the Green Pass on Alhosn.
  • Tap on the question mark below the QR code in the " For medical use only " section.
  • Tap on the vaccine dose you want to remove and select " Remove ".

The process is the same for both residents and visitors with abroad vaccination certificates.

You need to upload the vaccine certificate obtained in another country to Alhosn app by following the steps below: 

1. Before departure, visitors need to register in the ""register arrivals"" section of the Federal Authority for Identity and Citizenship (ICP) app. 


2. Complete the register arrivals form and upload an international vaccination certificate. Visitors will receive a text message that includes a link to download Alhosn app. 


3. On arrival in Abu Dhabi, visitors will receive a unified identification number (UID) either at the airport or through the ICP app or website. 


4. Visitors will need to download and register on Alhosn app, using the UID and phone number used for ICP registration or when taking a PCR test in the UAE. 

Contact the center where you received the vaccination and ask them to update your information and resend the updated information to the Alhosn app. Delete the app and reinstall it after the center updates your information.

Follow the steps below to export vaccination certificate on Alhosn:

  • Open your Green Pass.
  • Tap the three dots on the top right-hand corner of the screen.
  • Select vaccination report and you will get an option to share the certificate to a number of channels, such as to email or Google drive.

This certificate features the logos of the Ministry of Health and Prevention, the Department of Health and Dubai Health Authority and a QR code. 

Unvaccinated individuals require a negative PCR test result every 48 hours to get their green status.

If you are a UAE citizen or resident in the emirate of Sharjah, Ajman, Umm Al Quwain or Ras Al Khaimah, you can submit an exemption from the vaccine through the Ministry of Health and Prevention. 

In Abu Dhabi, you can apply for an exemption certificate by visiting a medical center. The center will submit a report to the Abu Dhabi Department of Health for approval. You will receive a text message about whether your application has been approved. 

In Dubai, contact the Dubai Health Authority through the toll-free number 800342 to find out how to apply for a vaccination exemption certificate.

Contact the health authority based on the emirate in which you applied for the exemption and ask them to send the exemption report to the Alhosn app, after that uninstall and reinstall the app. Make sure to use the latest update of the Alhosn application.

To use the Travel Pass you need to have taken at least 1 shot of covid-19 vaccine in the UAE.

Unvaccinated or partially vaccinated individuals:  

Get “Travel Pass-Test Result” when they have a negative PCR test result valid for 96 hours. 

Individuals fully vaccinated with a booster dose after completing 6 months of the second dose:  

Get “Travel Pass – Vaccination” if no more than 365 days have passed since the last dose of vaccination. 

UAE Nationals who are not fully vaccinated:  

Get “Travel Pass – Vaccination" after applying for a disclaimer on the Alhosn app. 

Follow these steps to share your Travel Pass on the Alhosn app:

  • Swipe right until you have swiped all the existing passes
  • Select “Download PDF”
  • You can now share your travel pass through many channels

The UID is a number that you can find on your visa documentation. particularly for visitors using Alhosn. In the event that you are unable to locate this number, alternative options include utilizing the UAE ICP or Dubai's GDRFA services or reaching out to their respective authorities for assistance.

Kindly contact the Federal Authority for Identity, Citizenship, Customs, and Port Security (ICP) to report your identity-related issue.

  • Download and open the Alhosn app
  • Select “Visitors” on the homepage
  • Select the "Register" option.
  • Fill in your details (make sure to use the same phone number you wish to register with the Federal Authority for Identity, Citizenship, Customs and Ports Security for access).
  • Review your details, then click Continue.
  • Enter the 6-digit identification code sent to the previously registered phone number.
  • You can activate your profile after arriving in the UAE by taking a PCR test within 5 days of arrival and registering a valid phone number. (Note: This number will be used to receive the identification code required to complete the login to the Alhosn app).
  • After receiving the result of the PCR test through text messages, log in to the Alhosn application using the phone number registered with the Federal Authority for Identity, Citizenship, Customs and Ports Security and the phone number registered with the examination centre.

Yes, a green status on the Green Pass is mandatory to enter public places in Abu Dhabi.

Your phone must be connected to the internet to use Alhosn app. In the event that you do not possess a smartphone, you have the option to access the Alhosn application via your web browser for the purpose of logging in and reviewing your health status.

Alhosn app is available in Arabic, English and Hindi.

The Alhosn application can be downloaded for free from the Apple Store, Google Play, Huawei App Store, and Samsung App Store.

  • Huawei Store Link: https://appgallery.huawei.com/#/app/C102226825
  • Google Store Link: https://play.google.com/store/apps/details?id=doh.health.shield&hl=en_uae
  • Apple Store Link: https://apps.apple.com/ae/app/alhosn-uae/id1505380329
  • Galaxy Store Link: http://galaxy%20store/

 

 

 

 


 

Alhosn is the national digital health platform for vaccinations in the UAE

  • Alhosn app keeps users updated on their vaccinations, with more features to come.
  • Alhosn supported COVID-19 combatting efforts by facilitating access to users’ test results, aiding in effective response measures.

Alhosn is the official application of the UAE to track health cases related to the covid-19 virus and is available to all citizens, residents and visitors in the UAE.

 


 

The green status indicates that the user has a valid negative PCR test result.

The grey status indicates that the user's PCR test validity has expired.
 

The red status indicates that the user has tested positive for covid-19. 
 

To add a user on Alhosn app follow the steps below:

  • Go to "Add User" on the home screen
  • Next, enter EID/ UID for family members or employee

*Make sure that the person you are adding has the phone number you used to log in.

Contact the ICP through their smart services portal to report your missing or incorrect personal data. 

Contact the ICP through their smart services portal to report your missing or incorrect personal data. 

Contact the center where you received the vaccination and ask them to update your information and resend the correct information to the Alhosn app. Delete and reinstall the app after the center updates the information.

 


 

Please note that while COVID-19 restrictions have been lifted, the following features remain available but are no longer required.
 

The crossed-out syringe icon means that the person with the icon has a medical exemption. 

Please note that while COVID-19 restrictions have been lifted, the following features remain available but are no longer required.
 

The 60+ icon means that the person who has the icon is 60 years of age or older. 

Please note that while COVID-19 restrictions have been lifted, the following feature remains available but is no longer required.
 

The 16 icon means that the user for whom this icon appears is 16 or younger.

Please note that while COVID-19 restrictions have been lifted, the following feature remains available but is no longer required.

 

The globe icon means that the person who has the icon is a visitor.

Log in to the Alhosn app using your Emirates ID and phone number 

  • Download and open the Alhosn app
  • Select “UAE Nationals & Residents” on the main page
  • Enter your Emirates ID number and your registered mobile phone number
  • Enter the one-time password sent to you in a text message

Log in to the Alhosn app using UAE PASS 

  • Download and open the Alhosn app
  • Select “UAE Nationals & Residents” on the main page
  • Choose to log in via "UAE PASS"
  • Continue to register on the Alhosn app

Log in to the Alhosn app using the unified number 

  • Download and open the Alhosn app
  • Select “UAE Nationals & Residents” on the main page
  • Enter the unified number and phone number
  • Continue to register on the Alhosn app

* The unified number can be obtained by visiting the GDRFAD website or by using the Federal Authority for Identity, Citizenship, Customs and Ports Security smart application. 

Make sure to use the correct number registered in the Alhosn app and make sure you are logging in from within the UAE. If the problem persists, contact the technical support team for the Alhosn app, through the website, or through the social media channels.

There are two methods to changing your phone number on the Alhosn app:  

When undertaking Covid-19 related testing, kindly register using your phone number. The new number will be automatically updated on the Alhosn app.  

Alternatively, the user's phone number can be changed using the ICP smart services or GDRFA's online services.  

There are two methods for changing your phone number on the Alhosn app, with two types of accounts: a basic account with a primary and/or secondary phone number and a UAE PASS account.

 

1. ICP or GDRFA Services:

Changing the phone number can be accomplished through ICP or GDRFA's online services. But we recommend upgrading your Alhosn account by logging in using UAE PASS.

 

2. Login with UAE PASS:

If you are logged into Alhosn app using UAE PASS and need to update your phone number, you must make this change within the UAE PASS app itself.

Contact the centre where you took the PCR test and ask them to update your information and resend the updated information to the Alhosn app to correct the problem. Delete the app and reinstall it after the centre updates your information. 

You can upload the result of a PCR test that was taken outside the UAE on the Alhosn application through the website of the Federal Authority for Identity and Citizenship, Customs and Border Security (ICP). 

The validity of a PCR test result for a fully vaccinated individual, with a booster dose six months after the second dose is 30 days.

The validity period of a PCR test result for partially vaccinated individuals is 7 days.

The validity period of a PCR test result for unvaccinated individuals is 7 days.

Individuals who tested positive will get green status automatically on the Day 6. The green status will remain valid for 30 days. 

Validity period of a PCR test result for medically exempted individuals is 30 days.

Validity period of a PCR test result for individuals receiving Evusheld treatment is 7 days. 

Please get in touch with the ICP through their smart services portal to enquire about the pending approval.
 

Follow the steps below to upload your vaccination certificates that were taken outside the UAE on the Alhosn app: 

  • Register in the "Register Arrivals" section of the Federal Authority for Identity, Nationality, Customs and Ports Security application (ICP)
  • Complete the check-in form and upload your International Vaccination Certificate
  • You will receive a text message containing a link to download the Al Hosn app

Follow the steps below to add your vaccination certificate to your Apple Wallet on the Alhosn app: 

  • Swipe right until you have swiped all the existing passes
  • Select Add Travel Pass - Vaccination
  • Click on the Apple Wallet icon at the bottom of the screen

Fully vaccinated individuals, with a booster dose after 6 months from taking the second dose, can get the green pass by taking a PCR test every 30 days, with a negative result. 

Partially vaccinated individuals can get the green pass by taking a PCR test every 7 days, with a negative result. 

Medically exempted individuals can get the green pass by taking a PCR test every 30 days with a negative result. 

User can quarantine for 5 days and wait for the QR code to turn Green automatically on day 6. This green QR code will stay valid for 30 days.

Or if the user is completely recovered within 5 days, then user can take 2 negative PCR tests and get a green QR code valid for 30 days. Please make sure the 2nd test is 24 hours later than the 1st test.

Follow the steps below to export the exemption certificate on the Alhosn app and submit it to the relevant authorities: 

  • Open your profile on the Alhosn app
  • Tap the three dots on the upper right side of the screen
  • Choose "Exemption Certificate"

Follow the steps below to obtain the green status on your EmSAT Pass:

For unvaccinated or partially vaccinated individuals:

  • A negative PCR test result should be obtained, valid for 7 days

For fully vaccinated with a booster dose after completing 6 months of the second dose:

  • A negative PCR test result must be obtained, valid for 30 days

For individuals who recently tested positive for Covid-19:

  • Individuals with a positive PCR test result should have two consecutive tests 24 hours apart with a negative result
  • Alternatively, individuals undergo a quarantine period of 5 days, where the pass will turn green automatically on day 6.

Follow the steps below to add a new pass on the Alhosn app:

  • Click on your name to access the home page featuring your profile photo and your PCR test and vaccination data
  • Swipe right until you have swiped all the existing passes
  • Click "Add Pass"
  • Select the pass you wish to add and click "Add Pass"

Follow these steps to remove a pass on the Alhosn app:

  • Swipe to the pass you want to remove
  • Tap on the three dots in the top right corner of the screen
  • Select "Remove Pass"

 

For residents: 

  • Get at least one dose of the covid-19 vaccination in the UAE
  • Not more than 365 days have passed since the last dose of the covid-19 vaccine was taken
  • The vaccination must be included in the list of approved vaccinations from the European Union

For citizens: 

  • Be fully vaccinated with a booster dose after 6 months from the second dose.
  • Alternatively, citizens can fill a disclaimer form on the “Travel Pass - Vaccination” to obtain the green status.

A negative PCR test result taken in the last 72 hours is required to get the green status on "Travel Pass - Test Result". 

Travel Pass – Recovery is only available to users who have recently tested positive for covid-19 and the exemption will be valid for 30 days. 

  • If you are fully vaccinated with a booster dose after six months from the second dose or have a medical exemption, a PCR test is required every 30 days to maintain the green status.
  • If you are partially or unvaccinated, a PCR should be taken every 7 days to maintain the green status.
  • If your are taking Evusheld medication, a PCR test is required every 7 days to maintain the green status.
  • If you recently tested positive for Covid-19, you will automatically get the Green Pass on Day 6 for 30 days, then a PCR is required every 30 days for the next 60 days to maintain the green status.

Follow the below steps to share your PCR test report on the Alhosn app: 

  • Click on your name to access your green pass
  • Click on the three dots on the top right of the screen that allows you to share the PCR test report and vaccination certificate
  • After selecting test report, there is an option to share the certificate to a number of channels

*The certificate features the logo of the Ministry of Health and Prevention, and a QR code 

Your status turns green automatically on the 6th day for 30 days.  After that, please do a PCR every 30 days for the next 60 days. 

Follow the steps below to add the green pass as a widget on the Alhosn app: 

  • Open your profile on the Alhosn app
  • Click on the three dots on the top right side of the screen
  • Choose "Add Pass as Widget"
  • Follow the instructions on the screen

You will automatically get the Green Pass on Day 6 for 30 days, then a PCR is required every 30 days for the next 60 days to maintain the green status.

 

Children or individuals under the age of 16 will get the green status automatically without the need for a PCR test. 

To obtaining the green pass on the “Travel Pass – Vaccination" users must: 

  • For Residents:

At least one dose of any covid-19 vaccination must be taken in the UAE, in addition to ensuring that the last dose is not older than 365 days.  

  • For Citizens:

You should be fully vaccinated including the booster dose, as well as making sure that your last dose is not older than 365 days. 

  • For Tourists:

Vaccines taken abroad will not be reflected on Alhosn app “Travel Pass – Vaccination”.

To obtain the QR code for "Travel Pass - Test Result," a negative PCR test result taken within the last 72 hours is required.

The “ Travel Pass – Vaccination ” QR code does not appear if: 

  • It has been 365 days since the last dose of the covid-19 vaccine was received in the UAE.
  • In rare cases, the “ Travel Pass – Vaccination ” QR code may disappear because your vaccination records have been deleted by the health authorities.

Follow these steps to submit a disclaimer form on the Alhosn app: 

  • Swipe the screen to the left
  • Choose Add Travel Pass - Vaccination
  • Click Add Pass
  • Click on the option to fill out the disclaimer form that appears at the bottom of the screen 
     
    *Please note that this feature is only available to UAE nationals.

Visitors can now retrieve previous records related to COVID-19 information such as (Passes, and certificates) through Alhosn app.

The National Immunization Program (NIP) feature is still in its initial phase, and child vaccination data from the emirate of Dubai and Abu Dhabi has not yet been integrated into the Alhosn app. 
 

• Green badge means that the vaccination was received on time. 

• Yellow badge means that the vaccination was received late. 

• Gray badge means that the vaccination was not received.

Please note that the following vaccine doses are required by a child at birth. 

BCG 

The Bacillus Calmette-Guérin (BCG) vaccine is given at birth or shortly after birth, primarily for its benefits in protecting against tuberculosis (TB) and certain severe forms of TB, such as tuberculous meningitis and miliary TB. It may also provide partial protection against leprosy 

Hepatitis B 

The Hepatitis B vaccine is administered within 24 hours of birth to prevent perinatal transmission of the virus, establish long-lasting immunity in infants, and reduce the overall prevalence of Hepatitis B infection in the population. 
 

The following vaccine doses are required by a child at 2 months. 

Rota 1 

The Rotavirus vaccine is given at 2 months to provide early protection against rotavirus, which causes severe diarrhea and related complications in infants. By vaccinating at this age, healthcare providers can significantly reduce the risk of severe illness, hospitalization, and the overall prevalence of rotavirus infection in the population. 

Hexa 1 

Hexavalent vaccines combine multiple vaccines into a single shot, reducing the number of separate injections that infants need to receive. The diseases targeted by Hexavalent vaccine are Diphtheria, Pertussis, Tetanus, Polio, Hepatits B and Haemophilus influenzae type b (Hib), which can cause severe respiratory problems and other complications in infants. Booster doses at later ages are required to maintain protection. 

PCV 1 

The PCV 1 vaccine is administered at 2 months to provide early protection against pneumococcal pneumonia, meningitis, and invasive pneumococcal disease, ultimately improving the overall health and well-being of infants and reducing the prevalence of pneumococcal infections in the population. 
 

The following vaccine doses are required by a child at 6 months.  

PCV 3 

The PCV 3 vaccine is administered at around 4 months of age to provide enhanced and sustained protection against diseases caused by Streptococcus pneumoniae, and prevent severe pneumococcal-related illnesses.   

bOPV 1  

bOPV1 is the first dose in a series of polio vaccines and offers several benefits when given at 6 months. It initiates immunity against poliovirus, and subsequent doses in the series ensure continued protection against polio.  

Penta 1 

Penta1 is the first dose in a series of pentavalent vaccines, which typically include protection against diphtheria, tetanus, pertussis (whooping cough), Haemophilus influenzae type b (Hib), and hepatitis B. 

The following vaccine doses are required by a child at 12 months. 

MMR 1 

MMR1 is given at 12 months to provide early and effective protection against measles, mumps, and rubella, which are serious viral diseases that can lead to complications and outbreaks. This vaccination strategy aims to reduce the risk of infection, protect vulnerable individuals, prevent outbreaks, and improve overall public health by reducing the prevalence of these contagious diseases. 

Varicella 1 

Varicella 1 is given at 12 months to provide protection against chickenpox, a common childhood illness. This vaccination helps prevent chickenpox-related complications, reduce the spread of the virus in the community, and improve overall public health by reducing the prevalence of this contagious disease. 
 

The following vaccine doses are required by a child at 18 months. 

bOPV booster 1 

The bOPV (Bivalent Oral Polio Vaccine) booster 1 administered at 18 months is an important component of polio vaccination efforts. It helps sustain immunity against poliovirus, contributes to global polio eradication efforts, prevents outbreaks, and ensures that children continue to be protected against this infectious and potentially paralyzing disease. 

MMR 2 

MMR2 administered at 18 months provides a second dose of immunity against measles, mumps, and rubella, enhances and extends immunity, prevents outbreaks, and contributes to global efforts to eliminate measles and protect public health. 

DTap 

Tap booster 1 administered at 18 months helps maintain and extend immunity against diphtheria, tetanus, and pertussis, prevents outbreaks, contributes to community immunity, and protects children from these potentially severe and vaccine-preventable diseases. 

IPV 

IPV (Inactivated Polio Vaccine) booster 1 administered at 18 months helps sustain immunity against poliovirus, contributes to global polio eradication efforts, prevents outbreaks, and ensures that children continue to be protected against this infectious and potentially paralyzing disease. 

HiB 

The Hib vaccine administered at 18 months, including booster doses, is essential for maintaining and extending protection against Haemophilus influenzae type b. It helps prevent severe Hib-related diseases, contributes to herd immunity, and ensures that children continue to be protected against this potentially dangerous bacterium as they grow. 
 

The following vaccine doses are required by a child at 5-6 years. 

bOPV booster 2 

The bOPV (Bivalent Oral Polio Vaccine) booster 2 administered at 5-6 years helps sustain immunity against poliovirus, contributes to global polio eradication efforts, prevents outbreaks, and ensures that children continue to be protected against this infectious and potentially paralyzing disease as they enter school age. 

MMR 2 

MMR2 administered at 5-6 years provides a second dose of immunity against measles, mumps, and rubella, enhances and extends immunity, prevents outbreaks, contributes to global efforts to eliminate measles, and protects public health by reducing the prevalence of these contagious diseases. 

Varicella 2 

Varicella 2 administered at 5-6 years provides a second dose of immunity against chickenpox, enhances and extends immunity, prevents severe illness and complications, and contributes to public health by reducing the incidence of chickenpox and related healthcare costs. 

DTaP 

The DTaP booster dose administered at 5-6 years helps reinforce immunity against diphtheria, tetanus, and pertussis, prevents outbreaks, maintains high vaccination coverage rates, and contributes to public health by reducing the prevalence of these contagious and potentially severe diseases. 

IPV 

The IPV (Inactivated Polio Vaccine) booster dose administered at 5-6 years helps reinforce immunity against poliovirus, contributes to global polio eradication efforts, prevents outbreaks, and ensures that children continue to be protected against this infectious and potentially paralyzing disease as they grow older. 
 

The following vaccine doses are required by a child at 13-14 years. 

HPV 1 

HPV 1 (Human Papillomavirus vaccine dose 1) administered at 13-14 years of age is a crucial step in preventing HPV infections and reducing the risk of associated health problems, including certain cancers. It offers long-lasting protection, contributes to herd immunity, and aligns with global efforts to combat HPV-related diseases. 

HPV 2 

HPV 2 (Human Papillomavirus vaccine dose 2) administered at 13-14 years of age complements the first dose (HPV 1) and provides enhanced and long-lasting protection against HPV infections and associated diseases. Completing the two-dose series is an important step in preventing HPV-related cancers and aligns with global efforts to combat HPV-related diseases. 
 

The following vaccine doses are required by a child at 15-18. 

Td/Tdap booster 

The Td or Tdap booster vaccine administered at 15-18 years helps maintain immunity against tetanus, diphtheria, and pertussis, prevents outbreaks, supports herd immunity, and protects both vaccinated individuals and those who are more vulnerable to severe disease. 

Meningococal 

The Meningococal vaccine administered at 15-18 years provides protection against meningococcal diseases (meningitis and bloodstream infections), prevents outbreaks, supports herd immunity, and reduces the risk of severe complications associated with these infections. 
 

• On this page, users can access the details of the selected profile. 

• The journey includes milestones that are represented by images that either reflect an incomplete state of the ongoing vaccination, or a completed image indicating the end of the vaccination process. 

• The completion of the milestones is indicated by checkmarks that represent the doses that have been received. 
 

• When accessing the certificate, users will find their personal information at the top of the page. 

• It also includes detailed information about vaccination records. 

• The columns represent the ages at which vaccinations should be given. 

• The rows represent the names of different vaccinations. 

• A green badge indicates a timely vaccination. 

• A yellow badge indicates a late vaccination. 

• A gray badge indicates that the vaccination was not received. 

• The date of vaccination is displayed below each record of doses given.

• In the "All Missing Vaccines" section, users can view records of all missing vaccine doses. 

• The information displayed includes the age at which the vaccine was supposed to be given. 

• It also includes a "Missing" label, the number of missing doses in parentheses, the image of the stage that indicates the status, and the name and icon of the missing vaccine.

Yes, only the latest vaccination record is displayed here. If the user has not taken a particular vaccination, their details will be marked as "N/A".

• When accessing this page, users will find a comprehensive list of vaccinations. 

• The information provided on this page includes the vaccination name, number of doses, vaccination date, and location